Our crochet bags are handmade with care, and we want you to be happy with your purchase. However, due to their delicate and artisanal nature, we follow a strict returns and exchange policy:
We accept returns, refunds, or exchanges for our products strictly within 48 hours of receiving your order.
To be eligible, items must be:
- Unused and in its original condition
- Returned in the original packaging
- Free from any stains or marks
- Accompanied by proof of purchase
Please note:
- Custom or personalized items are not eligible for return or exchange
- Return product collection cost of QAR 25 will be charged to the customer
To request a return or exchange, please contact us within the 48-hour window.
WhatsApp – +974 50493962
Repairs & Fixes
Due to the handmade and continuous construction process of our crochet bags, repairs are not possible once damage occurs. Each piece is made in one flow — from start to finish — making it impossible to recreate or patch without altering its integrity.
We kindly ask that you treat your bag with care and follow our care guidelines to preserve its beauty, structure, and longevity.
Thank you for understanding — and for supporting handmade.