Privacy Policy for Madurithaa
Effective Date: 31/12/2024
Madurithaa Handcrafted Bag Company (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access and use our website and online store, as well as any related services (collectively referred to as the “Services”).
This Privacy Policy is designed in accordance with the relevant data protection and privacy laws in Qatar, including the Qatar Data Privacy Law (Qatar Law No. 13 of 2016) and the General Data Protection Regulation (GDPR) if applicable.
By using our Services, you agree to the collection, use, and processing of your personal information as described in this Privacy Policy.
- Information We Collect
We may collect the following types of personal information when you interact with our website and Services:
Personal Identifiable Information (PII): Name, email address, phone number, shipping and billing addresses, payment details (credit/debit card information), and any other details you provide to us directly or through third-party services.
Usage Data: Information on how you interact with our website, including IP addresses, browser types, device information, browsing history, and actions taken within our online store.
Cookies and Tracking Technologies: We use cookies to improve your browsing experience. Cookies are small text files placed on your device to analyze website traffic and personalize content.
- How We Use Your Information
We use the personal information we collect for the following purposes:
Order Processing and Fulfillment: To process and fulfill your orders, including shipping and delivery, and sending order-related communications.
Customer Service: To respond to your inquiries, support requests, and provide customer service.
Improvement of Services: To understand how our customers use our website and services, which helps us enhance user experience and improve our products.
Marketing and Promotions: If you opt-in, we may use your email address to send promotional offers, new product updates, or newsletters. You can opt-out at any time by following the unsubscribe link provided in our communications.
Legal and Compliance Purposes: To comply with any legal obligations, resolve disputes, and enforce our agreements.
- Data Sharing and Disclosure
We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in running our business, such as payment processors, shipping companies, marketing platforms, and website analytics providers. These providers are required to protect your information and use it solely for the purposes we specify.
Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as court orders, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred to the new owner.
- Security of Your Information
We employ a variety of security measures to safeguard your personal data, including encryption, secure socket layer (SSL) technology, and other security protocols. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
- Your Rights and Choices
As a customer, you have the following rights regarding your personal data:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct any inaccuracies in your personal data.
Deletion: You may request that we delete your personal data, subject to legal or contractual obligations.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails at any time by using the unsubscribe option in our emails or contacting us directly.
Data Portability: You may request that we transfer your personal data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us at [email address] or [contact information].
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.
For more information, please see our [Cookie Policy].
- Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites before submitting personal information.
- Children’s Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at
Email: sales@madurithaa.com